Data protection policy

1. Who is the Data Controller for your data?

The person responsible for the processing of data regarding the different processes regarding the management of our users is Alpargatería Isabel II, with registered office at Arcos nº9, 11401 Jerez de la Frontera.

For the purposes of our data protection policy, the contact telephone number is 618 410 537 and the contact email is

2. What type of data do we have about you and how have we obtained it?

The categories of personal data that our foundation deals with users are:

• Identification data

• Postal or electronic addresses

In no case do we treat specially protected data.

All the aforementioned data we have obtained or directly from you by sending a contact form or presenting in person at our center. It will be your obligation to provide us with updated data in case of modification.

3. For what purpose do we process your data?

We process the data provided by interested persons in order to manage different activities derived from specific procedures. In this way, we will use your data to carry out some of the following actions:

a. Sending the information that you request through the contact form on our website or any other means of contact with our foundation.

b. Carry out the administrative, fiscal and accounting management of our users.

c. Carry out satisfaction surveys, market studies, etc., in order to be able to offer you the most appropriate services and an optimized quality of service, etc.

4. How long will we keep your data?

The personal data related to natural persons linked to users that Alpargatería Isabel II collects through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The data provided by our users will be kept as long as the relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the matter.

In any case, we will keep your personal data for the period of time that is reasonably necessary, taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable legislation. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our services or have stopped using this website. After this period, your personal data will be deleted from all the systems of our foundation.

5. What is the basis of legitimacy for the processing of your data?

According to the type of data processing, we will summarize the basis for the legitimacy of said processing below.



Accounting Management: billing management

Maintenance, development and control of the contractual relationship between the parties

Tax management: application of withholdings, bonuses, etc.

Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations

Marketing: Commercial actions on our services aimed at our users or those who have requested relative information from us in the past, including conducting satisfaction surveys to our users, sending commercial information and news about our services, etc.

Free and unequivocal consent of the interested party, we state that the withdrawal of this consent in no case can condition the execution of the contract between the parties; Legitimate interest of the foundation on the promotion and commercialization of services similar to those obtained or requested by interested persons in the past.

As for the referenced legitimation base, you are obliged to provide personal data, in the event that you do not provide your personal data, your contract may not be executed, or comply with legal obligations or those derived from public powers.

6. To which recipient will your data be communicated?

Our foundation will never share your personal data with any third party that intends to use it in its direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent Authorities in those cases that we receive a legal requirement from said Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any legal claim or demand; or to protect the rights of Alpargatería Isabel II or its users and the public in general.

We inform you that your data will not be transferred or communicated to third parties, our foundation being solely responsible for its treatment and custody.

7. What are your rights as a data subject or interested party?

Anyone has the right to obtain confirmation about whether or not we are treating personal data that concerns them.

Specifically, interested persons can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the treatment is carried out by electronic means (right of portability).

Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. Our foundation will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact information that appears in Section 1, 'Responsible for treatment' of this Data Protection and Privacy policy, attaching a copy of your ID. You will also have the right to file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights.

Spanish Agency for Data Protection.

C / Jorge Juan, 6

28001 - Madrid

Tel. 901100099/912663517

8. Protection of data of the users of the web page?

In accordance with the current Regulation (EU) 2016/679, we inform you that the personal data of the Website Users will be processed for the treatment activity indicated in each data collection form on our website by the Foundation. Said processing of your data will be covered by your own consent. By pressing the "SEND" button, the User consents to the processing of their data by our foundation.

Likewise, we inform you that except legal obligation or express consent on your part, our foundation will not transfer your data to third parties.

Likewise, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying Alpargatería Isabel II , e-mail: On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, our foundation undertakes not to send advertising through email without having previously collected the express authorization of the recipient. The User may oppose the sending of advertising by checking the corresponding box.

9. Other information of interest about our privacy policy

9.1 Security Measures

Our foundation adopts the security levels required by current European and Spanish regulations on data protection, taking into account the state of the art, the application costs and the nature, scope, context and purposes of the treatment described, as well as the risks of varying probability and severity to your rights and freedoms as a person.

9.2 Processing of data of minors

Under the RGPD UE 679/2016 and RD 1720/2007, minors over 14 years of age can give their consent to the contracting of information society services, such as registering in a forum, completing a contact form, etc. However, it will be the responsibility of Alpargatería Isabel II to verify the veracity of the age indicated by the minor.

For the treatment of data of minors under 14 years of age, said data collection will always be carried out with the express consent of the parents or legal guardians.

9.3 Modifications to our Data Protection and Privacy Policy

Occasionally, our foundation may make modifications and corrections in this section of the Data Protection Policy for Users. Please check this section regularly to see any changes that may have occurred and how they may affect you.

9.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Users provides you in an easily accessible way all the necessary information so that you can know the type of data that Alpargatería Isabel II maintains about its users, the purposes pursued, the rights that the protection regulations of data recognizes you as an affected person and how to exercise these rights. Therefore, with the deliberate sending of your personal data through our means of contact and / or with the beginning of the relationship with our foundation, we consider that you recognize and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it or certain national or regional regulations enable us to do so.

If you have any questions in relation to this section of the Data Protection Policy for users of our foundation, please contact the foundation using the address provided in the first section 'Responsible for Treatment' and we will be happy to assist you and respond to any additional questions you want to ask us.

10. Applicable law

These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.

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